Loading... Please wait...

Terms of Use

By using this site you agree to the following terms and conditions:

RETURNS POLICY

Unless noted below or in the product description, most products can be returned directly to POS Warehouse within 30 days from the date of invoice if all of the following requirements are met. All Intuit QuickBooks Financial software, Intuit QuickBooks Point of Sale Desktop software, and Intuit QuickBooks Point of Sale hardware products may be returned within 60 days from the date of invoice. QuickBooks POS Online powered by Revel Systems products have a 45 Day return policy with a 35% restocking fee. We do not accept returns of non-Intuit software, printer supplies, media (labels, ribbon, receipt paper, etc.), professional services, computer systems, software (non Intuit products), Avery scales, shipping & insurance charges. Items returned must first be issued a Return Merchandise Authorization (RMA) number. To obtain a Return Merchandise Authorization (RMA) number, please call (800) 604-8980 or email customer service. RMA numbers are valid for 15 days only. Please allow 2-4 weeks to process refunds and credit your account. 

To receive credit, all products must 1) be returned in their original packaging, 2) include all manuals, cables, warranty cards, etc., 3) be clean, without scratches and resealed in a factory fresh condition. All products must be returned double boxed, with no markings or writing on the original box. If a product shows signs that the entire product and packaging was removed from its original box, a refund may be denied resulting in shipment of the product back to the customer. Freight charges are not refundable. Customer is responsible for shipping costs on returned items. If the returned item meets all the above requirements, it will be accepted.

If a product arrives Dead On Arrival (DOA), contact us immediately. Most products (excluding software and consumables) can be returned if DOA within 30 days of invoice. DOA merchandise must be returned with all original packaging and accessories for the return to be accepted. Full refunds are only given to non-functional products. Customer is responsible for shipping costs on returned items unless noted otherwise by POS Warehouse.

BILLING. Full payment is required before any physical items are shipped or any software items are downloadable. We accept the following forms of online payments: Visa, Discover, MasterCard, American Express, Debit Cards and PayPal. Purchase orders require manual approval. Bank transfers, Wire transfers, and check payments can be made by calling customer service at (800) 604-8980.

SHIPPING. We ship within the continental U.S, Alaska, and Hawaii. We do not ship outside the U.S. or to its outer lying territories. Shipping address must be a residential or business address. We will not ship to a PO Box. Orders placed after 5:00 PM CST on Friday or orders placed on Sat/Sun will not be processed until the following Monday. An average handling time of 24 to 48 hours will apply to all orders prior to shipment. Once shipped, your online account will be updated with tracking information.

FREE SHIPPING. Free shipping offers only apply to shipping destinations within the continental United States. Alaska and Hawaii are not eligible for free shipping.

SERVICES. Optional remote software setup and training services are available in pre-paid blocks of time with select POS systems. Services are performed remotely via secure internet connection by one of our technicians. A high speed internet connection is required. Services must be scheduled 1 week in advance. Failure to provide a written request to reschedule a pre-set appointment within 24 hours of set appointment will result in the loss of our obligation to fullfill that appointment. All pre-paid services are non-refundable.

DOWNLOAD ORDERS. Some software orders can be downloaded. Download option does not happen immediately as it takes Intuit up to 48 hours to create a new license number. Orders placed after 5:00 PM CST on Friday or orders placed on Sat/Sun will not be processed until the following Monday.

SOFTWARE LICENSING. Unless specifically stated otherwise on the product description, all software sold by The POS Warehouse is licensed per user / station / computer. Meaning, a software license must be purchased for each computer the software is to be installed on.

PRODUCT AVAILABILITY. All products shown on ThePOSWarehouse.com website are subject to availability. While we plan for sufficient quantities, extraordinary demand may limit our ability to immediately fill your order. In the event that a product you have ordered is temporarily out of stock, we will promptly inform you of the earliest date that you may expect to receive your complete order. Back ordered items can be exchanged for an in stock item or canceled for a full refund. We cannot be held liable for any typographical or pictorial errors that may occur on this website.

QUICKBOOKS POS ONLINE POWERED BY REVEL. QuickBooks Point of Sale, powered by Revel systems runs on Wifi internet. If Wifi goes down you can still use a Local area connection to keep running. If all else fails, you can still continue to take credit card payments in Always On mode. Credit Cards accepted in Always On Mode will not be fully authorized until Internet connectivity is reestablished. Intuit is not liable for any failed or declined transactions made while in Always On Mode. Businesses can control and set risk thresholds for taking payments offline by: 1)Setting single offline payment maximum, and 2) Setting maximum total of all unprocessed offline payments. In addition to accessing the POS System in store, customers can access an online dashboard from anywhere using any device that supports a web browser(i.e. laptop). Access subject to Internet Provider availability. Auto payment reconciliation works with QuickBooks Online Simple Start, Essentials, and Plus. Customer must be using QuickBooks POS powered by Revel Systems, QuickBooks Online, and a POS Merchant Service account. Once product is received, customers can start entering in inventory items. Integrates with your version of QuickBooks Online. QuickBooks Point of Sale, powered by Revel systems cloud software is EMV Ready. PIN Pad (Ingenico IPP 350) is EMV Chip Card Ready.

QUICKBOOKS ENTERPRISE. If you choose to purchase QuickBooks Enterprise using the Monthly Payment Plan, you elect to pay your annual subscription in equal payments over the course of 12 months. Purchasing an annual subscription for QuickBooks Enterprise commits you to a 12 month term. You must pay for all 12 months of the subscription in full based on the then current rate of QuickBooks Enterprise. If you choose to cancel inside the first 60 days, you can opt to receive a refund per the 60 day money back guarantee. However, if you choose to cancel after the first 60 days and prior to the end of month 12 you will be subject to a termination fee equal to the amount of monthly payments left on your annual subscription. After year one, your credit card account on file will be automatically charged the then-current price of the QuickBooks Enterprise subscription every year, unless and until you cancel. You can cancel at any time by calling 1-866-379-6635 prior to your renewal date. Your service begins on the date of purchase and continues through to the expiration date of your QBES subscription. If you cancel your subscription, you will own your company file, but you will no longer have access to QuickBooks Enterprise and all services that are included with your subscription.

USE RESTRICTIONS. AdamsQB, Inc, dba ThePOSWarehouse.com ("TPW") maintains this internet website. Reproduction or modification of any information contained in this site is prohibited without the express written consent of TPW. TPW makes no representations that the information contained in this site is appropriate, available or permissible for use in all locations.

RIGHT TO CHANGE OR MODIFY. TPW reserves the right to change, modify and/or withdraw the information, products or services in this site at any time without notice.

ERRORS ON OUR SITE. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and TPW reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TPW will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

LIMITATION OF LIABILITY DISCLAIMER. In all circumstances TPW'S maximum liability is limited to the purchase price of the products sold. TPW shall not, under any circumstances, be liable upon a claim or actions in contract, tort, indemnity or contribution, or other claims related to the products it sells which exceeds this liability limit. TPW shall not be liable for third party claims for damages against the customer, or for malfunction, delays, interruption of service, loss of business, loss or damage to exemplary damages, whether or not TPW is apprised of the possibility of such claims or damages.

GOVERNING LAW AND JURISDICTION. Any dispute arising out of or related to these Terms and Conditions or the sales transaction between TPW and Customer shall be governed by the laws of the State of Texas, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. TPW and Customer consent to the exclusive jurisdiction and the venue of the State Courts of the State of Texas, Williamson County, to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agrees not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against TPW that is more than one year after the date of the applicable invoice.

WAIVER. The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

SEVERABILITY. If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable Texas law.

ENTIRE AGREEMENT. These terms and conditions, together with the TPW invoice respecting the products ordered by Customer, are the complete and exclusive agreement between TPW and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between TPW and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.

COPYRIGHT. All content included on this site is the property of TPW or their content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of TPW protected by U.S. and international copyright laws. The content and software on this site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.

RIGHT OF REFUSAL. We reserve the right to limit quantities and to reject orders at our discretion.

TAXES. State Law requires ThePOSWarehouse.com to charge state sales tax to orders shipping to the following states: CA, IL, MA, NY, PA, TN, TX.

Back to Top